1. DO YOU HAVE ANY STORE LOCATIONS?
Yes, on the Internet! We're an online-only fashion boutique, which means you can shop with us 24/7 from around the world at the click of a button.
2. DO I HAVE TO REGISTER TO SHOP?
You do not have to register on our website in order to shop with us. However, registering with us helps speed up the ordering process for you and allows you to keep track of your orders online. You can view your order history or create wishlists to ensure you snap up your favourite pieces.
3. WHAT ARE YOUR ACCEPTED PAYMENT METHIODS?
We accept all major credit and debit cards, payments are processed using Paypal.
4. HOW DO I USE A PROMOTIONAL CODE?
During the checkout process you will have the option to add a promotional discount code, simply enter the code and you will receive the discount stated. Please Note: You can only use one promotional discount code at a time or per order. *Terms and conditions will apply, our promotions are time limited, to check the validity of a code simply use the discount tool found on the left-hand sidebar of the store.
5. WHEN WILL MY ORDER BE DISPATCHED?
7. HOW DO I FIND MY TRACKING NUMBER?
Your dispatch confirmation email will also include a tracking number (if you have chosen a delivery option with tracking ) and estimated delivery date.
You can also check the progress
order at any time by using the Order Status
menu on our
8. MY TRACKING NUMBER ISN'T WORKING, WHAT SHOUD I DO?
In most cases this means your order was just shipped. Tracking numbers can take up to 24 hours to be updated (in most cases much sooner).
9. DO YOU OFFER NEXT DAY DELIVERY?
10. WHERE IS MY ORDER CONFIRMATION?
11. WHAT IS YOUR RETURNS POLICY?
12. CAN I ADD AN ADDITIONAL ITEM TO AN EXISTING ORDER?
Yes, we can combine your order providing the existing order has not been dispatched. Please email us at firstname.lastname@example.org to arrange a combined order. Please note: You will need to email us in advance so we can issue you a free shipping code for any additional items.